1. Who We Are

Paid To Switch operates paidtoswitch.ie to help users switch energy providers and participate in related campaigns.For any questions regarding this policy or your data, you can contact us at:
Email: support@paidtoswitch.ie

2. What Data We Collect

We may collect the following personal data from you:

• Name and Contact Details – (e.g., name, email address, phone number)

• Home Address – for processing energy provider switches

• Energy Details – information about your gas and electricity usage

• Billing Information – including bank details for switching services

• Website Analytics – IP address, browsing behavior (via Google Analytics)

3. How We Collect Your Data

We collect personal data through:

• Forms on our website – when you sign up for a switch, pledge to switch, or join/participate in a campaign

• Google Analytics – for website usage tracking

• Cookies – see our Cookie Policy for more details

4. Why We Collect Your Data

We process your data to:

• Facilitate your energy provider switch (Contractual necessity)

• Contact you regarding your switch, pledge, or campaign participation

• Notify you of upcoming renewals with your energy provider

• Enroll you in courses for Fuel Your Club / Fuel Our Future campaigns

5. Legal Basis for Processing

Under GDPR (General Data Protection Regulation), we process your personal data based on:

• Contractual Necessity – To process energy switches and fulfill our services

• Legitimate Interests – To improve our services and notify users of renewals

6. Who We Share Your Data With

We may share your data with the following third parties:

• Google Analytics – for website analytics (data may be processed outside the EU)

• Airtable – to securely store your data (Standard Contractual Clauses apply)

We do not sell or trade your personal data.

7. Data Retention

We retain your data as long as you remain with the energy provider you switched to through us so we can notify you about renewals. Once no longer needed, we securely delete your data.

8. How We Protect Your Data

We implement strong security measures, including:

• Encryption – Protecting stored and transmitted data

• Two-Factor Authentication (2FA) – Preventing unauthorized access

• Secure Servers – Ensuring safe data storage

9. Your GDPR Rights

Under GDPR, you have the right to:

• Access your data – Request a copy of the personal data we hold about you

• Correct your data – Request corrections to inaccurate information

• Delete your data – Request deletion of your personal data

• Restrict processing – Limit how we use your data in certain circumstances

To exercise your rights, email us at support@paidtoswitch.ie.

10. Cookies & Tracking

We use Google Analytics to track website usage. Cookies help us understand how visitors interact with our site. For details, please refer to our Cookie Policy.

How to Manage Cookies

You can adjust your browser settings to refuse cookies or delete existing ones. However, some website features may not work correctly without cookies.

11. International Data Transfers

Some of our third-party service providers (e.g., Airtable, Google Analytics) process data outside the EU/EEA. We ensure Standard Contractual Clauses (SCCs) are in place for GDPR compliance.

12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. If we make significant changes, we will notify you via email.